Niagara4 is in its ninth release, so if you are still on a legacy Niagara Framework platform, you’re delaying all the advantages that come with Niagara4 and the powerful new functionality in graphics visualisation, provisioning, tagging, analytics and more. By not upgrading your system, you’re falling behind on cyber-security upgrades and cyber defence features. Moving to Niagara4 will ensure that your deployments are in compliance with today’s enterprise IT standards.

The New Incentive Programme

Tridium has launched a new incentive programme to enable our loyal Niagara AX customers to smoothly transition to Niagara4. Not only will these incentives expire, total costs for delaying Niagara4 migrations to beyond July 1st, 2021, risk being much higher. After the Niagara AX end-of-life date, AX software licences will no longer be sold and replacement parts for AX-era hardware will no longer be stocked.

If you still have AX deployments, we encourage you to upgrade any of your older hardware now to JACE 8000s to keep your systems operable while migrating to N4.

The new JACE Trade-Up programme will run until 15/20/2020. Place your order by 30th November to ensure that it is processed before the 2020 Holiday Season.

  • New 2020 Trade-Up Programme:  Customers that take advantage of this programme will realise a 20% discount when replacing legacy AX JACEs. Any  AX JACEs purchased after January 1, 2017 are eligible for an additional 10% discount. Click for the programme brochure,


  • February 12, 2020: Niagara AX 3.8 U5 is released. This will be the last Niagara AX release for legacy JACE platforms. (JACE 2, 3E, 6, 6E, 7, Sec JACE 6)
  • October 1, 2020: AX Supervisor models will no longer be available for sale. Niagara 4 model may be purchased with AX downgrade.
  • July 1, 2021:
    • Sales of all Niagara AX licences and licence options end
    • Sales/replacements for Legacy JACEs end
    • Fixes for defects and cyber issues end

Download the Niagara AX overview and FAQ document for additional information.

This incentive programme is only in place for a limited time. Contact your Tridium account manager or Niagara partner today to get started. Hardware pricing will never be more advantageous. By acting now you can avoid any AX end-of-life crunch and the risk of non-support. Plus, your facilities & cyber-defence teams will appreciate all the powerful productivity features and cyber-defence improvements built into Niagara4!